Within 10 business days of receiving your order from Olathe Ford Lincoln Mercury you may return any core or incorrect part(s). All parts must be in their original condition and packaging, and cannot be installed, disassembled or damaged by incorrect installation. Items that do not meet the criteria will be returned to you and you will be charged for return shipping. (all parts that have been installed are not returnable) If the item is incorrect due to your error such as, looked up the wrong part, inserted the wrong part number or did not provide us with your VIN number during checkout, you will incur a 20% restocking fee. Freight charges are not refundable. If the incorrect part is sent to you due to our error, we will issue a CALL TAG with our freight company, and send out the correct part. Any orders refused and returned at time of delivery without an approved RETURN number will be charged a 20% restocking charge on entire order and all shipping charges will not be refunded as well as return shipping charges back to you will be charged. We are not responsible for any installation errors, labor or towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts. NO REFUNDS ON ELECTRICAL PARTS OR GLASS PARTS (i.e. windshields, door glass etc.)
NOTE: All parts approved for return must be received back to us with all correct information and RETURN number issued by us within 30 days of purchase date or the return will be cancelled and no credit will be issued.